Serious Incident Investigation Backlog Service

Verita has launched a new healthcare technology company with Microsoft called Eva. The first application in Eva is an intelligent tool for conducting serious incident investigations. It is built on world-class, GDPR-compliant technology provided by Microsoft and draws on Verita’s seventeen years of investigative know-how. It is a ground-breaking development in patient safety.

We use Eva our new, state of the art, web-based technology to help you clear your serious incident investigation backlog. You send us the underlying paperwork electronically and we use our technology to investigate the incident. By using Eva, we provide investigations that get to the heart of the incident, using the analytical tools recommended by the National Patient Safety Agency and NHS Improvement.

Each report contains a timeline of events, an analysis of care management problems and an assessment of the factors contributing to the incident. All reports are subject to Verita’s exacting peer review. They can be customised to the needs of a particular incident.

Once an investigation is completed you are able to read and comment on the report before it is finalised. All reports are presented to you in a standardised format with your organisation’s logo. Our investigation reports are compliant with the expectations of CCGs.